Choosing a third-party logistics provider (3PL) isn’t just about rates and routes, it’s about finding a partner that aligns with your business goals, customer expectations, and long-term strategy. Whether you’re preparing your first request for proposal (RFP) or refining one for your next big logistics move, what you include, and how you ask it, matters. Here’s what to include in your 3PL RFP to ensure you attract the right partner. Your Shipping Profile A good 3PL can only provide accurate pricing and service options if they understand your freight mix. Include:
This gives 3PLs the context they need to propose the right solution whether it’s retail consolidation, dedicated fleet support, or a custom freight program. Retail or Delivery Requirements If you’re shipping into major retailers, distributors, or e-commerce channels include:
Retail-ready 3PLs like Fusion Transport specialize in these requirements and can help reduce chargebacks or failed deliveries. Technology Expectations Clarify what kind of systems you need your 3PL to integrate with:
Not all 3PLs are tech-forward. Outlining your tech stack helps weed out providers who can’t meet your data expectations. Performance Metrics State your current benchmarks or what you hope to improve:
Good 3PLs want to be held accountable and they’ll show you how they track and report on these metrics proactively. Level of Support Needed Not every company wants the same level of involvement. Clarify if you’re looking for:
This helps 3PLs tailor their proposals and ensures you’re not over-paying for support you don’t need. Proposal Instructions Be clear about:
A clean, organized RFP process signals that you’re serious and it attracts better proposals from high-quality providers. Bonus Tip, Ask the Right Questions Don’t just ask, “What do you charge?” Ask:
The best RPFs lead to strong partnerships, not just contracts. When you give the 3PLs the information they need to understand your business, you get better proposals, better solutions, and better results.
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